What is it?
The flexible and intuitive digital turns system that allows multiple queue management.
Created for customers who want to optimise their customer care resources, generate a better customer experience and set themselves apart from the competition.
Greater efficiency and communication for your customers
- Rearrange the queues according to the influx.
- Communicates turns and valuable information on a single medium.
- Communicates turns by SMS.
Smart Turn Dashboard
Allows strategic decisions to be made based on the data provided:
- Number of actions resolved segmented by service.
- Average attention time per employee.
- Attention time according to time slot.
- Average waiting time per time slot.
Want to know more?
Contact Neo for further information.